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    New Director of Interpreter Resources and Quality Assurance

    Cross Cultural Communication Systems is pleased to introduce the newest member of our team. Gaye Gentes has joined our team as the Director of Interpreter Resources and Quality Assurance. The former Director, Daniel McLean will be leaving his position on May 17, 2019. We are extremely thankful to Mr. McLean and all of his contributions to CCCS. He will be greatly missed and we wish him much success in his future endeavors.


    Ms. Gentes officially joined us on April 15, 2019 and will be handling all interpreter resource and quality assurance related matters. She is joining us with over 20 years of experience in increasingly responsible roles in the industry. In her most recent position, Ms. Gentes was the Program Director at Found in Translation and previously Manager for the Office of Court Interpreter Services at the Trial Court of Massachusetts and Director of Interpreter Services at Tufts Medical Center.


    Thank you in advance for wishing Mr. McLean much success and in joining me in welcoming Ms. Gentes to the CCCS team.

    Interpreter Resource Administrative Coordinators: Daisy Mercado and Fatuma Hassan

    Zarita Araújo-Lane was a guest speaker at The National Academies of Sciences, Engineering, and Medicine

    For a panel led by Wilma Alvarado on Health Literacy

    Become a Professional Interpreter TODAY

    Register for the Art of Medical Interpretation® Certificate 

    SPRING – FALL 2019

    Jan. 14 – Jan. 25 (Woburn, MA) M – Fri 9:00AM – 5:00PM
    Feb. 26 – Apr. 30 (Cambridge, MA T & Th 6:00PM – 10:00PM
    May. 14 – Jul. 11 (Woburn, MA) T & Th 6:00PM – 10:00PM
    Aug. 12 – Aug. 23 (Woburn, MA) M – Fri 9:00AM – 5:00PM
    Sept. 10 – Oct. 31 (Cambridge, MA) T & Th 6:00PM – 10:00PM

    Contact Us

    T: 781.729.3736 X109 or X110 or 888.678.2227 (out of state)

    E: studentsCCCS@embracingculture.com

    National Council on Interpreting in Health Care (NCIHC) Support

    CCCS supports the National Council on Interpreting in Health Care (NCIHC) which condemns the current U.S. Border policy that has led to the forced separation of approximately 2,000 immigrant children from their parents. As an organization whose mission is to enhance and promote language access in health care, our members – many who are immigrants themselves — work on a daily basis with newcomers. We see the devastating effects these policies have on the health, and the mental health, of all involved, and we stand with our colleagues at the American Academy of Pediatrics, the American College of Physicians, and the American Psychiatric Association in opposition to this practice. We urge you to consider joining us, and offer the following ways in which you can do so:

    NCIHC Families Belong Together

    CCCS, INC now provides online Language Assessments for bilingual providers.

    Preparing you for the Affordable Care ACT (ACA) Section 1557, Language Access Regulations

    Language Assessment

    More >>
  • How we stand above the rest

    Cross Cultural Communication Institute (CCCI) at Cross Cultural Communication Systems, Inc.™ (CCCS, Inc.™) is licensed by the Commonwealth of Massachusetts Division of Professional Licensure and has been licensed by the State of New Hampshire, Department of Education, Division of Higher Education, Higher Education Commission Career School Licensing since 2008.

    State of Massachusetts License
    State of New Hampshire License

    We have raised the bar by providing innovative, high quality services through…

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  • Cross Cultural Communication Systems, Inc. is a proud corporate member of: