Overview: Interpreter Services

Cross Cultural Communication Systems, Inc.™ (CCCS, Inc.™), is a recognized authority on cultural linguistic services and has been offering professional face-to-face, conference and Over the Phone Interpreting (OPI) services to help organizations meet the needs of a growing cross-cultural, multilingual population.

CCCS, Inc.™ also offers a comprehensive quality assurance program to ensure your complete satisfaction with its services. Our customer satisfaction pledge combined with the ease of scheduling via email, internet, telephone or fax makes CCCS, Inc.™ a vendor of choice for your organization.

Active since 1996, CCCS, Inc.™ is a WBE/PBE CERTIFIED PRF63 vendor in Massachusetts. CCCS, Inc.™ can provide coverage throughout the entirety of both states and in the Greater New England region if given adequate notice. As per customer requests, CCCS, Inc.™ is expanding its interpreting services in the State of New York.

CCCS, Inc.™ provides face-to-face interpreter services 24/7/365 days of the year. In order to do this, CCCS, Inc.™ draws upon its 300 plus face-to-face interpreters that have all gone through extensive screening and in-house seminars provided by CCCS, Inc.™, which also offers Over the Phone Interpreting (OPI) services that allows customers to access an interpreter in the language needed, in approximately 18 seconds or less.


  • Face-to-Face
  • Over the Phone Interpreting (OPI)
  • Remote Video Interpreting (RVI) COMING SOON!
  • Scheduled Appointments
  • Emergency, Night & Weekend Coverage
  • Vacation & Holiday Coverage
  • Per Diem Coverage for Staff Interpreters
  • Liaison Programs

CCCS, Inc.™ provides services to:

  • Hospitals
  • Clinics
  • Schools
  • Businesses
  • Human Resource Departments
  • Housing Authorities
  • Unions
  • Courts
  • Legal Institutions

Meeting clients’ needs is what CCCS, Inc.™ strives for with every client interaction. CCCS, Inc.™ is proud of the relationships that it has cultivated with clients by providing comprehensive services, including:

  • Home Healthcare
  • Hospitals
  • Private Practices
  • Emergency Room
  • Nursing Homes
  • Rehabilitation
  • VNA
  • Mental Health
  • Substance Abuse
  • Educational Settings
  • Law Enforcement
  • Human Resources
  • Business
  • Insurance
  • Conferences
  • Community Meetings
  • Voiceovers

Office Hours: Monday to Friday 8.00am – 5.00pm (EST). Any cancellations or requests during weekends, holidays or after hours, please contact our emergency line at 781.729.3736 or 1.888.678.2227 (out of state) and follow the directory prompt.

Prospective Customers: For information or to speak to a Client Development Specialist, contact us at 781.4729.3736 and press 3 and then 2, or by email at info@embracingculture.com.

Current Clients: If you would like to make your interpreter request by using the online Request Service Form, please click here. Be sure to follow-up with your online request by contacting the Interpreter Services Department at 781.729.3736 and press 2. For emergencies in the evenings, after hours and on weekends contact: 781.729.3736 and press 1.