Interpreter Trainings

As of September 17, 2019 the fees for CCCI Online courses have increased so that CCCI can continue providing our students with excellent trainings and courses. Please note that higher fees may not be posted yet with the Continuing Education portal entities.

Art of Medical Interpretation®

Face-to-face 60-Hour Beginners Course. This course focuses on interpreting techniques and ethics, cultural competency, mastering medical terminology, developing glossaries and increasing memory power.
Credits: ATA: 10 CEP ; CCHI: 60 CEH

Price $900

Advanced Healthcare Interpreter's Guide to Diabetes

10-hour Certificate of Attendance online course will help interpreter’s skills expand their knowledge in Diabetes care. Offered in Arabic, Cantonese, Korean, Mandarin, Portuguese, Russian, Spanish and Vietnamese
Credits: ATA 10 CEP; IMIA 1 CEU; CCHI 10 CEH; DSHS 8 GCEC

Price $75

Advanced Note-Taking Skills for Interpreters

20-hour Certificate of Attendance Intensive Online course will help expand your interpreting skills and work opportunities by enhancing your memory aids.
ATA 10 CEP; IMIA 2 CEU; CCHI 20 CEH; DSHS 8 GCEC

Price $199

Staying Safe: A Course for Interpreters Working in a Healthcare Settings

This 5-hours online course is designed to help you stay safe when you work on-site in a healthcare environment – and to help make sure everyone around you stays safe too.
ATA 5 CEP; IMIA 0.5 CEU; CCHI 5 CEH; DSHS 4 GCEC & 1 ECEC

Price $75

Getting Ready for Your Oral Healthcare Interpreter Certification Exam

50-hour Certificate of Attendance Intensive Online Review course will prepare healthcare interpreters for both Oral Certification Exams (CMI & CHI™) via a simulated environment. Offered in Spanish
Credits: ATA: 10 CEP

Price $250

Getting Ready for Your Written Healthcare Interpreter Certification Exam

20-hour Certificate of Attendance Intensive Online Review course will help prepare healthcare interpreters for both certification exams
Credits: ATA: 3 CEP

Price $199

Coming Soon

• Take the Plunge into Genetics • Culturally Competent Language Access for Lesbian, Gay, Bisexual, Transgender and Gender-Queer People: What Interpreters Should Know • Mastering Medical Terminology through Medical Case Studies • Ethics for Healthcare Interpreters • U.S.A. Healthcare Systems for Healthcare Interpreters • HIV + AIDS Knowledge for Healthcare Interpreters • Leukemia for Healthcare Interpreters • Oncology for Healthcare Interpreters

Fundamentals of Legal Interpretation COMING SOON!
60-hour Certificate of Attendance (FLIWMA)
Prerequisites Applicants must be at least 18 years of age, with a minimum of a HS diploma or equivalent (BA preferable), and must pass a mandatory language screening in English and the target foreign language(s) prior to acceptance into the program. Applicants must pass the language screening with a minimum of “Advanced Mid-Level” according to ACTFL standards.
Description This 60-hour Certificate of Attendance course explains the legal interpreter’s role and explores guidelines for legal interpreters. Students will participate in a series of interpreting related activities designed to encourage short term and long-term memory development. Such activities include learning to listen for meaning, memory exercises, shadowing, dual task training, paraphrasing, and sight translation. Students will also develop an extensive vocabulary with concentration on terminology specific to legal matters. This course will also familiarize students with basic legal concepts. Language coaches and target language materials will be provided for groups of 4 or more interpreters working in the sale language pair. Class size is limited to 14 students and features Spanish and/or Portuguese.
Course Objectives By the end of the course students should be able to demonstrate competence with the following concepts/objectives:
- Protocols for legal interpreting
- How to appropriately take notes while interpreting
- How to keep the record clear
- How to maintain register
- How to interpret slang in a legal setting
- Ability to effectively do consecutive interpreting
- Ability to effectively do sight translation
- Ability to effectively do simultaneous interpreting
- Understanding of legal terminology
- Understanding of how memory skills impact interpreting

CEUs The course is approved by the American Translators Association (ATA) for 10 Continuing Education Points.
Cost Total: $850
Tuition: $850.00 - Non-refundable Administrative Fee: $42.50
Additional Expenses:
- Prerequisite Language Screening: $55 (Non-refundable. Additional Fee.)
- Recommended Materials: The Practice of Court Interpreting: $38 (Non-refundable. Additional Fee.) + S&H
Unemployment funds may apply. Please check with CCCI at the time of enrollment.

Take the Plunge into Genetics COMING SOON!
6-hour Certificate of Attendance Advanced Online Course for Healthcare Interpreters
(E-LEARNING COURSE)
(GEN6OL)
Prerequisites No scientific background is needed. The course leads you into the subject step-by-step. Questions throughout the course will test your understanding. This will help you to get the most from this amazing training.
Description This 6-hour Certificate of Attendance e-learning course is an interactive training that immerses the student in an educational journey of understanding a complex topic such as genetics. The course breaks down concepts and links parallels to everyday life. Genetics is everywhere and in the era of the Human Genome Project, genetics becomes a prominent field in medicine. Nowadays, everyone can encounter words like mutation, chromosome and several acronyms to indicate genetic tests, but what do they really mean? Although genetic terminology is more frequent in medical vocabulary, there is a relationship in the early stages of genetics with nutrigenetics, where Gregor Mendel studied the genetics of peas which now translates into human genetics and genetics counseling.
"Mendel's Garden". The Masaryk University Mendel Museum. Retrieved 20 November 2014. http://www.mendel-museum.com/eng/8garden/
This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

Course Objectives By the end of the course students will understand and be able to demonstrate competence with the following concepts/objectives:
- Introduce basic notions of genetics: from the genetic material to trait inheritance.
- Examine genetic diseases and clinical cases: single gene, chromosome and complex diseases. Practical examples of clinical cases will be used to get more deeply into the subject.
- Highlight how genetics is evolving and advancing towards new branches. Let’s see what they are, in order to understand what they do.
- Become familiar with most common questions and terminology in genetic counseling.

CEUs The course is yet to be approved for Continuing Education Units, Points or Hours.
Curriculum Developer Alessandro Baldan, PhD and Cassia Araújo-Lane, BS Cost Total: $75.00
Tuition: $75.00
Non-refundable Administrative Fee: $3.75

Mastering Medical Terminology Through Medical Case Studies COMING SOON!
8-hour Certificate of Attendance Online Course for Advanced Skills Settings
(E-LEARNING COURSE)
(MMT6OL)
Prerequisites For one to benefit from this advance skill course it is highly recommended that Interpreters and Translators are familiar with medical terminology.
Description This 8-hour Certificate of Attendance course bridges better communication between healthcare providers and interpreters by offering students with the unique opportunity to enhance their understanding of advance medical terminology through 10 simulated medical case studies taught and written by Dr. Lane.
An advance training for experienced medical interpreters and translators through storytelling, audiovisual and additional guided activities, Cross Cultural Communications Institute (CCCI) at Cross Cultural Communication Systems, Inc.TM (CCCS, Inc.TM) offers students the opportunity to breakdown complex and abstract information. All unknown terminology and medical algorithms such as (“cv s1s2 w/o s3 s4 lift heave or rub or murmur”) may present interpreters with potential obstacles and memory blockers. Although healthcare interpreters are not clinical providers, this course will serve as a tool for note taking purposes and memory retention therefore leading to a greater knowledge of medical terminology that will build both confidence and enhance accuracy.
In this interactive, 11 lesson course, students will submerge themselves in the medical encounters presented; and with Dr. Lane’s expertise and guidance, students will explore simulated clinical notes while understanding abstract information through illustrated scenarios and quizzes. The Pre-quiz offers students the opportunity to assess their current knowledge of medical terminology prior to initiating the course. The introductory lesson will review common prefixes, roots, and suffixes, revisit SOAP notes and how they are utilized. Lastly, students will dissect medical terminology by using the The Samurai! Technique which explores how prefixes, roots, suffixes and abbreviations hold the keys to unlocking the meanings found in medical terminology.
This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

Course Objectives By the end of the course students will understand and be able to demonstrate competence with the following concepts/objectives:
- Revisit common prefixes, roots and suffixes
- Review & recognize abbreviations in medical case studies
- Convert medical terminology to lay language through medical case studies

CEUs The course is yet to be approved for Continuing Education Units, Points or Hours.
Curriculum Developer Andrew Jerger, CHITM & CMI, Zarita Araujo-Lane, LICSW and Richard Lane, MD
Cost Total: $75.00
Tuition: $75.00
Non-refundable Administrative Fee: $3.75
Additional Expenses:
- Recommended Materials: Atlas of Anatomy: $17.00 (Non-refundable. Additional Fee.) + S&H
- Samurai Flashcards & Game (e-version): $25.00 (Non-refundable. Additional Fee.)

Interpreting for Mental Health in Healthcare Settings COMING SOON!
40-hour Certificate of Attendance Online Course for Advanced Skills
(E-LEARNING COURSE)
(MHH40OL)
Prerequisites This course was designed for experienced Healthcare Interpreters
Description According to NAMI and SHAMSA, one out of five people have experienced a mental health condition in the USA and a significant number of families and individuals have been affected by problems involving drugs or alcohol. Although sometimes difficult to identify, healthcare interpreters are routinely faced with clients experiencing a mental health crisis or condition. This 40-hour online course for advanced skills will provide experienced healthcare interpreters with a deeper understanding of the diagnosis and treatment of mental health disorders and their relationship to medical conditions. The course includes lectures, video presentations, guided exercises, quizzes and recommended readings. At the end, interpreters will be able to navigate transference and countertransference dynamics while applying appropriate interpreting roles.
Course Objectives By the end of the course students will understand and be able to demonstrate competence with the following concepts/objectives:
- Understand the most common mental health and general medical illnesses
- Understand differential diagnosis and purpose of mental health status
- Understand transference and countertransference as possible emotional blockers for an accurate and complete interpretation
- Become familiar with dual diagnosis, self- medicating and addiction
- Become familiar with diagnostic tools and different forms of treatment for mental health disorders
- Understand on how to apply the different interpreting modes depending on the setting and the patient’s mental health status
- Understand the importance of self-care

CEUs The course is approved by the American Translators Association (ATA) for 6 Continuing Education Points.
Curriculum Developer Dan Teplin, MD, Carina Araújo-Lane, MSW and Andrew Jerger, CHI™ & CMI
Cost Total: $199.00
Tuition: $199.00
Non-refundable Administrative Fee: $9.95

Culturally Competent Language Access for Lesbian, Gay, Bisexual & Transgender People: What Interpreters Should Know COMING SOON!
6-hour Certificate of Attendance Advanced Online Course for Healthcare Interpreters
(E-LEARNING COURSE)
(LGB6OL)
Prerequisites Recommended that students have interpreting experience and are trained interpreters.
Description Quality care is dependent upon effective communication. Interpreters serve as a pillar to this important quality domain. It is therefore necessary that interpreters are provided updated and comprehensive training and education on issues, concepts, and terminology that can aid their ability to serve as an effective communication bridge between patients and the healthcare team.
There is strong evidence that people who identify as lesbian, gay, bisexual, transgender (LGBTQ) and people who are affected by differences in sexual development (DSD) experience disparities in care.¹ LGBTQ people come from diverse racial, ethnic and linguistic backgrounds, just as heterosexual people do. It is therefore essential that healthcare interpreters are educated about the terminology, healthcare issues and practices that support quality care for LGBTQ people. Further, interpreters must explore their own levels of comfort with issues of sexuality and gender identity. As with other dimensions of diversity, interpreters must learn to manage any discomfort or bias so that they can perform professionally and ethically in accordance with professional practice standards and code of ethics.
¹ Institute of Medicine Committee on Lesbian Gay Bisexual and Transgender Health Issues and Research Gaps and Opportunities. (2011) The health of lesbian, gay, bisexual, and transgender people: building a foundation for better understanding. Washington, DC: National Academies Press.
This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

Course Objectives By the end of the course students will understand and be able to demonstrate competence with the following concepts/objectives:
- Recognizing the differences and discuss the sociocultural context between sexual orientation, gender identity, gender expression and how these concepts apply to LGBTQ, heterosexual and cisgender people.
- To use appropriate terminology when interpreting sex and gender related issues.
- To describe the historical, political, environmental, institutional and social factors that contribute to LGBTQ health disparities.
- Perform professional practice in accordance with established non-discrimination laws, regulations, standards, and policies and professional practice standards and code of ethics.
- Demonstrate comfort (e.g. non-judgemental) and maintain professionalism during interpreting sessions when discussing issues related to human sexuality and gender identity.
- Articulate key elements of a welcoming environment for LGBTQ people and families, and describe the role interpreters play in supporting a welcoming environment for LGBTQ people and families.

CEUs The course is yet to be approved for Continuing Education Units, Points or Hours.
Curriculum Developer Amy Wislon-Stronks, MPP, CPHQ
Cost Total: $75.00
Tuition: $75.00
Non-refundable Administrative Fee: $3.75

The Art of Medical Interpretation® Certificat COMING SOON!
60-hour Certificate of Accomplishment (Hybird Course)
(AMI60OL)
Prerequisites Applicants must be at least 18 years of age, with a minimum of a HS diploma or equivalent (BA preferred), and must pass a mandatory language screening in English and the target foreign language(s) prior to acceptance into the program. Applicants must pass the language screening with a minimum of “Advanced Mid-Level” according to ACTFL standards.
Description This 60-hour Certificate of Accomplishment course is taught by a team of interpreter trainers and healthcare and/or mental health providers. Training sessions focus on interpreting techniques, cultural competency, interpreting ethics, mastering medical terminology through Samurai method, developing specialized glossaries and increasing memory power. Learning is assessed through role-play, interpreter evaluation tools and additional didactic activities. Language Coaches assist students develop target language(s) glossaries, provide constructive feedback and aid students through role-play exercises. Onsite Class size is limited to 30 students and features all spoken languages.
The classroom work is supported by a new training manual; The Art of Medical Interpretation® was designed to accompany this course and includes over 875 pages of interpreter practice guidelines, medical terminology, disease information, exercises, diagrams, quizzes and over 90 role-plays. It serves as a resource guide to best practices and terminology for interpreting and is also an essential tool for developing professionals after they complete the classroom course work.

Course Objectives By the end of the course students should be able to demonstrate competence with the following concepts/objectives:
- Protocols for medical interpreting
- How to self-assess their own skills, knowledge and limitations
- Application and use of the tools and key concepts from each lesson
- Have a complete understanding of interpreter standards and code of ethics
- Work effectively in a triadic encounter
- Ability to effectively interpret in the consecutive mode
- Ability to effectively interpret in the sight translation/interpreting mode
- Ability to effectively interpret in the simultaneous
- Understanding of medical terminology
- Understanding of how memory skills impact interpreting

CEUs The course is approved by the American Translators Association (ATA) for 10 Continuing Education Points and by the Certification Commission for Healthcare Interpreters (CCHI) for 60 Continuing Education Hours.
Cost Online: Total: TBD
Prerequisite: Language Screening: $55 (Non-refundable. Additional Fee.)
Materials: The Art of Medical Interpretation® E-Manual: $55 (Non-refundable. Additional Fee.)

Cost Onsite: Total: $900.00
Tuition: $825.00
The Art of Medical Interpretation® Manual: $75.00 (Non-refundable.)
Non-refundable Administrative Fee: $41.25
Additional Expenses:
- Prerequisite Language Screening: $55.00 (Non-refundable. Additional Fee.)
- Recommended Materials: Atlas of Anatomy: $17.00 (Non-refundable. Additional Fee.) + S&H