Our training philosophy is embodied by Paulo Freire (1921-1997) who once said,
“Learning is a process where knowledge is presented to us,
then shaped through understanding, discussion and reflection.”
CCCS, Inc.™ created the Cross Cultural Communication Institute (CCCI) in order to meet the needs of interpreters. CCCI offers trainings, workshops, and presentations geared towards students at the Middle School, High School, and College levels. CCCI also offers customized trainings for healthcare professional institutions.
CCCS, Inc.™ has created manuals, educational videos, case studies and programs for different healthcare audiences. Our training tools are unique as they include the perspective of all key players in a healthcare encounter. CCCS, Inc.™ was one of the first companies to use the Story Telling Technique to work with healthcare staff and providers on cultural competency strategies. These educational tools were developed in an effort to promote dialogue and to encourage effective communication. Please take a look at our 3 different DVD series for interpreters who work in medical and mental health settings, and for providers who are faced with the gifts and challenges of working with the LEP population.
As an institute CCCI offers a variety of different trainings and workshops, in multiple formats. In Woburn, MA and in Manchester, NH in partnership with the Manchester Community College, CCCI provides onsite class instruction and trainings for interpretation and language development courses. In addition, CCCS, Inc.™/CCCI may travel to offer trainings at a location of your choice. CCCS, Inc.™ provides a tailored needs assessment to small and large institutions accordingly. Some of these trainings include Patient Centered Care, Cross-Cultural Competency, Strategies for Working with a Diverse Population, and Training a Bilingual Workforce through individual or group language classes that focus on effective communication.
In addition, CCCS, Inc.™/CCCI has taken a futuristic approach to building a bilingual workforce by consulting and providing trainings to middle and high schools. At the high school level, CCCI has developed highly acclaimed programs that encourage young ones to view their bilingualism as a tool in the ever changing and evolving marketplace. In order to meet the linguistic needs of an increasingly diverse population, CCCI suppies organizations with the trainings and tools necessary to educate and assess their bilingual workforce.
More recently, CCCI has developed online programs for most of its present onsite trainings, plus in this same format we will soon be offering a variety of workshops for interpreters and healthcare providers. Please check the training calendar to see when upcoming trainings are available, new courses, or on how to prepare for both the Written and Oral Healthcare Interpreter Certification Exam.
CCCS, Inc.™/CCCI is available for a fee to consult on curriculum development and teaching strategies to institutions that are interested in teaching medical interpretation for non-commercial purposes.
Please review the categories of trainings listed below for both individuals and institutions.
Programs for Individual Students
CCCI offers introductory, intermediate and advanced trainings for legal, medical and mental health interpreters in our two classroom locations. We also offer training programs for bilingual health care support staff that are tailored to the needs of your organization and are held on-site at the location of your choice.Click to see trainings
Courses (face-to-face and online) are taught by highly qualified instructors (interpreters and healthcare providers) who aim to stimulate your curiosity, coach your learning and provide you with a safe venue in which to exercise your critical thinking ability, via case studies, role-plays, assessments, simulated environments, etc. Healthcare interpretation courses range from beginner to advanced, offering courses with a certificates of accomplishment or attendance (as per course description), as well as, approved by the American Translators Association (ATA) for Continuing Education Points, the International Medical Interpreters Association (IMIA) for Continuing Education Units and the Certification Commission for Healthcare Interpreters (CCHI) for Continuing Education Hours. Click to see trainings
CCCS, Inc.™ offers a wide variety of workshops throughout the year. Some are open enrollment and others have pre-requisites. The cover a wide variety of topics such as Interpreting in a Mental Health Setting, Simultaneous Interpreting and Advanced English Skills for Interpreters. We encourage you to take a look at our course calendar to get an overview of each workshop. Click to see trainings
For additional information regarding courses, please contact:
T: 781.729.3736 X109 or X110 or 888.678.2227 (out of state)