Products

Order all 4 Provider videos for $280.00

Price: $280.00

Vol. 1: Tools for Working with a LEP Patient Population: Working with an Interpreter

Vol. 1: Practical Tools for Working with a Limited English Proficiency (LEP) Patient Population: Working with an Interpreter

More than 44 million people living in the United States speak a language other than English at home. Successful communication in the triadic encounter is possible, and there is much the provider can do to promote a therapeutic alliance and the wellbeing of each patient. In this 20-minute video presentation, we present providers with practical tools for working with a Limited English Proficient (LEP) patient population. This information can be used to anchor, partner and set the tone for the interpreted clinical interview and treatment session.

Order Volume 1 for $75.00 or the complete 4 volume VALUE PACK for only $280.00.

ISBN: 978-0-9753383-8-4

Price: $75.00

Vol. 2: Tools for Working with a LEP Patient Population:

Vol. 2: Practical Tools for Working with a Limited English Proficient (LEP) Patient Population: “The Burned Heart” When a Provider’s is Not Fluent in a Patient’s Language

It is not uncommon for providers to learn a foreign language to improve communication with patients. However, being conversant in a foreign language does not automatically qualify a provider to provide patient care in that language. In this video presentation, a well-meaning provider attempts to interview a Spanish-speaking patient who presents with abdominal pain. Through this case study, we examine the potentially dangerous effects of false fluencies, poor grammar and a lack of medical terminology.

Order Volume 2 for $75.00 or the complete 4 volume VALUE PACK for only $280.00.

ISBN: 978-0-9794056-6-2

Price: $75.00

Vol. 3: Tools for Working with a LEP Patient Population: Please Speak English!

Vol. 3: Practical Tools for Working with a Limited English Proficient (LEP) Patient Population: Please Speak English!

This 15-minute video presentation will explore the cultural and linguistic divide that often exists among colleagues in the workplace and between patients and health care professionals in medical settings. Through a series of vignettes that illustrate communication barriers between speakers of different languages and between individuals who share a common language but hold diverse backgrounds and values, we will have the opportunity to mirror common workplace behaviors and to examine their impact on patients, colleagues and on ourselves. We will then compare these outcomes to a national cultural competency model established through current health care legislation.

Order Volume 3for $75.00 or the complete 4 volume VALUE PACK set for only $280.00.

ISBN: 978-0-9817236-0-0

Price: $75.00

Vol. 4: Tools for Working with a LEP Patient Population: An Epidemic of Misunderstandings

Vol. 4: Practical Tools for Working with a Limited English Proficient (LEP) Patient Population: An Epidemic of Misunderstandings

In any human interaction, there are virtually unlimited possibilities for conflict borne of misunderstanding. This 10-minute video presentation will explore common misunderstandings fueled by the socioeconomic, racial and cultural divide that often exists among colleagues in the workplace and between patients and health care professionals in medical settings. Rather than focus on where the blame lies, this video shows that each of us can do our part to prevent epidemics of misunderstanding in the organizations in which we work by approaching every conflict with tools for culturally competent communication.

Order Volume 4 for $75.00 or the complete 4 volume VALUE PACK set for only $280.00.

ISBN: 978-0-9817236-1-7

Price: $75.00