Vol. 2: Tools for Working with a LEP Patient Population:
Vol. 2: Practical Tools for Working with a Limited English Proficient (LEP) Patient Population: “The Burned Heart” When a Provider’s is Not Fluent in a Patient’s Language
It is not uncommon for providers to learn a foreign language to improve communication with patients. However, being conversant in a foreign language does not automatically qualify a provider to provide patient care in that language. In this video presentation, a well-meaning provider attempts to interview a Spanish-speaking patient who presents with abdominal pain. Through this case study, we examine the potentially dangerous effects of false fluencies, poor grammar and a lack of medical terminology.
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