Interpreter Courses

In accordance with 230 CMR 15.05(3): Cross Culture Communication Institute is licensed by the Commonwealth of Massachusetts Division of Professional Licensure to offer all courses listed below.

Medical, Legal, Workshops, High School

Please refer to the Student Handbook & Course Catalog for additional information.

Medical Courses

The Art of Medical Interpretation® Certificate
60-hour Certificate of Accomplishment Course
AMI SMA (Somerville, MA)
AMI WMA (Woburn, MA)
AMI MVMA (Oak Bluffs, MA)

Prerequisites

Applicants must be at least 18 years of age, with a minimum of a HS diploma or equivalent (BA preferred), and must pass a mandatory language screening in English and the target foreign language(s) prior to acceptance into the program. Applicants must pass the language screening with a minimum of “Advanced Mid-Level” according to ACTFL standards.

Brief Description

Teaching healthcare interpreters since 1980 through a didactic approach that accommodates adult students learning styles while they apply soft and hard skills in the following areas:

·   Interpreting Skills
·   Memory Aids
·   Ethics and Standards of Practice (IMIA and NCHIC)
·   Emergency Room & Most Common Illnesses (Massachusetts Interpreter Emergency Law)
·   Medical Terminology through the Samurai Technique!
·   Clinical Insight on how providers communicate with each other
·   Review of 10 Main Body Systems
·   Over 90 Role-plays: covering common illnesses, symptoms and procedures
·   Cultural Competency for Healthcare Interpreters
·   Mental Health
·   Conflict Resolution Skills
·   Preparing Interpreters for the Job Market
·   Customer Relations

Class size is limited to 20 students and accommodates all spoken languages. Students practice their interpreting skills in English ↔ Target (foreign) Language(s) and receive constructive feedback through role-play exercises.

Faculty

This course is taught by a multidisciplinary team of interpreter trainers, healthcare and mental health providers. Adheres to the IMIA trainers standards requisites.

What makes CCCI different?

Our curriculum and manual were selected among ten other trainings nationwide for review to assist the NCIHC while developing the National Standards for Healthcare Interpreter Training Programs.

In addition, the Art of Medical Interpretation® Manual has been used worldwide to train interpreters in many colleges and other educational programs.

Course Approved By

The American Translators Association (ATA) for 10 Continuing Education Points and by the Certification Commission for Healthcare Interpreters (CCHI) for 60 Continuing Education Hours.

Cost

Total: $900 (includes Administrative Fees and The Art of Medical Interpretation® Manual: $75 (Non-refundable)
Pre-requisite Language Screening: $55 (Non-refundable. Additional Fee.)
Recommended Materials: Atlas of Anatomy: $13 (Non refundable. Additional Fee.) + S&H

Dates & Locations

WINTER 2016/2017

Nov. 15, 2016 – Jan. 19, 2017 (Woburn, MA) T & Th  6:00PM – 10:00PM

SPRING 2017

Jan. 17 – Apr. 4 (Somerville, MA) T & Th   6:00PM – 9:00PM
Feb. 7 – Apr. 11 (Woburn, MA) T & Th   6:00PM – 10:00PM
Mar. 11 – Apr. 30 (Oak Bluffs, MA) Sat. & Sun. 10:00AM – 4:00PM
Mar. 18 – Jun. 17 (Woburn, MA) Sat. 10:00AM – 4:00PM
Apr. 11 – Jun. 27 (Somerville, MA) T & Th 6:00PM – 9:00PM
Apr. 24 – Jun. 26 (Cambridge, MA) M & W 6:00PM – 10:00PM
Apr. 25 – Jun. 20 (Woburn, MA) T & Th 6:00PM – 10:00PM
TBD (Manchester, NH) Sat 9:00AM – 3:00PM

SUMMER 2017

Jul. 6 – Aug. 17 (Somerville, MA) M & Th 10:00AM – 3:00PM
Jul. 8 – Aug. 19 (Woburn, MA) Sat. 10:00AM – 4:00PM & W 6:00PM – 10:00PM
Aug. 8 – Aug. 18 (Woburn, MA) M – F 8:00AM – 5:00PM
TBD (Manchester, NH) Sat 9:00AM – 3:00PM

FALL 2017

Sept. 9 – Oct. 22 (Dover, NH) Sat & Sun  10:00AM – 4:00PM
Sept. 19 – Nov. 21 (Woburn, MA) T & Th  6:00PM – 10:00PM
TBD (Somerville, MA) T & Th  6:00PM – 9:00M
TBD (Manchester, NH) Sat 9:00AM – 3:00PM

WINTER 2017/2018

Nov. 1 – Dec. 20 (Woburn, MA) Sat. 10:00AM – 4:00PM & W 6:00PM – 10:00PM

This course has been approved for WIA for the state of New Hampshire.


 

Getting Ready for Your Written Healthcare Interpreter Certification Exam
20-hour Certificate of Attendance Intensive Online Review Course (E-Learning Course)
GRW20OL

Prerequisites

Applicants must be at least 18 years of age and meet the qualifying criteria for either CCHI or NBCMI certification exam.

Brief Description

This 20-hour Certificate of Attendance Intensive Online Review course will help prepare healthcare interpreters for both certification exams (CCHI and NBCMI) via a simulated environment with instant feedback. Students will have the opportunity to take an initial self-diagnostic and other online quizzes in the following areas of knowledge: test-taking techniques, interpreting standards, medical terminology, review of 11 main body systems, common illnesses and procedures, interpreter standards by IMIA, NCIHC and CHIA. Throughout the course students will be provided with video presentations and opportunities for guided self-assessment on reviewed modules that will help monitor progress.

This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

The course is approved by the American Translators Association (ATA) for 3 Continuing Education Points and by the International Medical Interpreters Association (IMIA) for Continuing Education Units TBD.

Cost

Total: $199 (Includes non-refundable Administrative Fee)

Dates & Locations

20-hour Online Intensive Review Course (30-day subscription)

Instructor

Zarita Araujo-Lane, MSW & LICSW
Vera Duarte, MA
Dr. Richard Lane, MD

REGISTER NOW! 


 

Getting Ready for Your Oral Healthcare Interpreter Certification Exam
50-hour Certificate of Attendance Intensive Online Review Course (E-Learning Course)
GRO50OL

Prerequisites

Applicants must have passed the written certification before registering for the online intensive review course and meet the qualifying criteria for either CCHI or NBCMI certification exam.

Brief Description

This 50-hour Certificate of Attendance Intensive Online Review course will prepare healthcare interpreters for both oral certification exams (CMI & CHI™) via a simulated environment. Students will have the opportunity to take an initial self-diagnostic and other online quizzes with focus on the following modules: audio-visuals, worksheets, checklists, quizzes, audio-recordings for role-play practice, role-play self-assessment forms and language coaching. Students review tips on test taking techniques, general vocabulary, how to best use memory aids, and will practice interpretation skills in the various interpreting modes, according to the time frames similar to those used on the certification exam. Throughout the course students will be provided with opportunities for guided self-assessment tools for accuracy, completeness and flow of interpretation from the recorded exercises. Instructors will provide students with feedback based on completed exercises and role-play sessions. Upon course completion, students may choose to schedule individualized language coaching sessions (up to 2-hours) to review and practice interpreting skills in areas of need.

This course is currently available in Spanish. Additional languages, such as: Arabic, Cantonese, Korean, Mandarin, Russian, and Vietnamese are anticipated to be available in the coming months. This course was designed by a multidisciplinary team lead by a certified healthcare interpreter (CHI™ & CMI).

The course is approved by the American Translators Association (ATA) for 10 Continuing Education Points and by the International Medical Interpreters Association (IMIA) for 5 Continuing Education Units.

Cost

Total: $199 (Includes non-refundable Administrative Fee)

Dates & Locations

50-hour Online Intensive Review Course (45-day subscription)

Instructor

Lourdes Alvarez, MS
Zarita Araujo-Lane, MSW & LICSW
Andrew Jerger, CHI™ & CMI

REGISTER NOW!


 

Advanced Note-Taking Skills for Interpreters
20-hour Certificate of Attendance Online Course for Advanced Skills (E-Learning Course)
ANT20OL

Prerequisites

Highly recommended that students have interpreting experience and are trained interpreters.

Brief Description

Expand your interpreting skills and work opportunities by enhancing your memory aids using the FAST Method, a note-taking technique created by CCCS, lnc.™ Although note-taking may not be a common practice among healthcare interpreters, we have seen a growing need for incorporating this method into consecutive and simultaneous interpreting for family meetings, healthcare workforce trainings and groups. Interpreters working in any field such as legal, educational and community may use this technique.

The FAST Method is unique to CCCS, lnc.™ and differs from the traditional shorthand by combining the use of symbols, healthcare and legal abbreviations. This interactive 9-lesson course provides interpreters with clear steps on how to develop a personal note-taking style in order to maximize ones memory capacity by practicing over 150 exercises. During this course, the students will be guided through the note-taking process while applying their developed skills.

Towards the end of the course, the student is provided with the opportunity to  take notes on paragraphs of information. This mimics the interpreting encounter and enables the student to master his/her note-taking abilities. Due to the quantity and quality of practice, the  student should finish the course while using all of the tools needed to improve note-taking abilities and above all accuracy in the interpreting encounter. Learning this advanced skill will facilitate the flow and accuracy of the interpreting encounter as note-taking can be highly personalized.

This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

The course is approved by the American Translators Association (ATA) for 10 Continuing Education Points, by the Certification Commission for Healthcare Interpreters (CCHI) for 20 Continuing Education Hours and by the International Medical Interpreters Association (IMIA) for 2 Continuing Education Units.

Cost

Total: $55 (Includes non-refundable Administrative Fee)

Dates & Locations

20-hour Online Course for Advanced Skills (30-day subscription)

Instructor

Andrew Jerger, CHI™ & CMI

REGISTER NOW!


 

NEW! Advanced Healthcare Interpreter’s Guide to Diabetes
8-hour Certificate of Attendance Online Course for Advanced Skills (E-Learning Course)
AHI08OL

Prerequisites

Highly recommended that students have interpreting experience and are trained interpreters.

Brief Description

This 8-hour Certificate of Attendance online course will help interpreters with advanced skills expand their knowledge in the world of diabetes care. An initial narrated PowerPoint will introduce the anatomy and physiology of the human endocrine system; the nature of type 1, type 2 and gestational diabetes, symptoms, tests and treatments for the disease, as well as an introduction to the various health professionals who provide care to diabetic patients. Vocabulary exercises will help students become comfortable with the language of diabetes both in English and in their non-English target language. Course materials will include bilingual glossaries in a variety of commonly interpreted languages in the U.S. (Arabic, Cantonese, Korean, Mandarin, Portuguese, Russian, Spanish and Vietnamese). Recorded bilingual dialogues will give learners the opportunity to practice interpreting, with immediate access to their own recorded interpretation and a translated script so as to compare the two for accuracy. A final section will address specific challenges to interpreting in diabetes, such as the difficulty of finding linguistic equivalents for the many foods discussed by dietitians or described by patients. Interactive exercises and assessments will follow each section, and successful completion of the quizzes will be required for advancement to the next section.

The course is approved by the American Translators Association (ATA) for 8 Continuing Education Points, by the International Medical Interpreters Association (IMIA) for 0.8 Continuing Education Units and by the Certification Commission for Healthcare Interpreters (CCHI) for 8 Continuing Education Hours.

Target Languages

The course is offered in the following target languages: Arabic, Cantonese, Korean, Mandarin, Portuguese, Russian, Spanish and Vietnamese.

Cost

Total: $55 (Includes non-refundable Administrative Fee)

Dates & Locations

8-hour Online Intensive Review Course (30-day subscription)

Instructor

Cynthia E. Roat, MPH

REGISTER NOW!


 

Coming Soon! Take the Plunge into Genetics
6-hour Certificate of Attendance Advanced Online Course for Healthcare Interpreters (E-Learning Course)
GEN6OL

Prerequisites

No scientific background is needed. The course leads you into the subject step-by-step. Questions throughout the course will test your understanding. This will help you to get the most from this amazing training.

Brief Description

This 6-hour Certificate of Attendance e-learning course is an interactive training that immerses the student in an educational journey of understanding a complex topic such as genetics. The course breaks down concepts and links parallels to everyday life. Genetics is everywhere and in the era of the Human Genome Project, genetics becomes a prominent field in medicine.  Nowadays, everyone can encounter words like mutation, chromosome and several acronyms to indicate genetic tests, but what do they really mean? Although genetic terminology is more frequent in medical vocabulary, there is a relationship in the early stages of genetics with nutrigenetics, where Gregor Mendel studied the genetics of peas which now translates into human genetics and genetics counseling.

“Mendel’s Garden”. The Masaryk University Mendel Museum. Retrieved 20 November 2014. http://www.mendel-museum.com/eng/8garden/

CEUs

Pending approval

Cost

Total: $55 (Includes non-refundable Administrative Fee)

Dates & Locations

6-hour Advanced Online Course for Healthcare Interpreters (30-day subscription)

Instructor

Alessandro Baldan, MS


 

Coming Soon! Culturally Competent Language Access for Lesbian, Gay, Bisexual, Transgender and Gender-Queer People: What Interpreters Should Know
6-hour Certificate of Attendance Advanced Online Course for Healthcare Interpreters (E-Learning Course)
LGB6OL

Prerequisites

Recommended that students have interpreting experience and are trained interpreters.

Brief Description

Quality care is dependent upon effective communication. Interpreters serve as a pillar to this important quality domain. It is therefore necessary that interpreters are provided updated and comprehensive training and education on issues, concepts, and terminology that can aid their ability to serve as an effective communication bridge between patients and the healthcare team.

There is strong evidence that people who identify as lesbian, gay, bisexual, transgender (LGBTQ) and people who are affected by differences in sexual development (DSD) experience disparities in care.¹ LGBTQ people come from diverse racial, ethnic and linguistic backgrounds, just as heterosexual people do. It is therefore essential that healthcare interpreters are educated about the terminology, healthcare issues and practices that support quality care for LGBTQ people. Further, interpreters must explore their own levels of comfort with issues of sexuality and gender identity. As with other dimensions of diversity, interpreters must learn to manage any discomfort or bias so that they can perform professionally and ethically in accordance with professional practice standards and code of ethics.

1 Institute of Medicine Committee on Lesbian Gay Bisexual and Transgender Health Issues and Research Gaps and Opportunities. (2011) The health of lesbian, gay, bisexual, and transgender people: building a foundation for better understanding. Washington, DC: National Academies Press.

CEUs

Pending approval

Cost

Total: $55 (Includes non-refundable Administrative Fee)

Dates & Locations

6-hour Advanced Online Course for Healthcare Interpreters (30-day subscription)

Instructor

Amy Wilson-Stronks, MPP, CPHQ


 

Coming Soon! Mastering Medical Terminology through Medical Case Studies
8-hour Certificate of Attendance Online Course for Advanced Skills Settings (E-Learning Course)
MMT8OL

Prerequisites

For one to benefit from this advance skill course it is highly recommended that Interpreters and Translators are familiar with medical terminology.

Brief Description

This 8-hour Certificate of Attendance course bridges better communication between healthcare providers and interpreters by offering students with the unique opportunity to enhance their understanding of advance medical terminology through 10 simulated medical case studies taught and written by Dr. Lane.

An advance training for experienced medical interpreters and translators through storytelling, audiovisual and additional guided activities, Cross Cultural Communications Institute (CCCI) at Cross Cultural Communication Systems, Inc.™ (CCCS, Inc.™) offers students the opportunity to breakdown complex and abstract information. All unknown terminology and medical algorithms such as (“cv s1s2 w/o s3 s4 lift heave or rub or murmur”) may present interpreters with potential obstacles and memory blockers. Although healthcare interpreters are not clinical providers, this course will serve as a tool for note taking purposes and memory retention therefore leading to a greater knowledge of medical terminology that will build both confidence and enhance accuracy.

In this interactive, 11 lesson course, students will submerge themselves in the medical encounters presented; and with Dr. Lane’s expertise and guidance, students will explore simulated clinical notes while understanding abstract information through illustrated scenarios and quizzes.

The Pre-quiz offers students the opportunity to assess their current knowledge of medical terminology prior to initiating the course. The introductory lesson will review common prefixes, roots, and suffixes, revisit SOAP notes and how they are utilized. Lastly, students will dissect medical terminology by using the The Samurai! Technique which explores how prefixes, roots, suffixes and abbreviations hold the keys to unlocking the meanings found in medical terminology.

This course was designed by a multidisciplinary team including healthcare interpreters and a physician.

The course is approved by the International Medical Interpreters Association (IMIA) for 0.8 Continuing Education Units.

Cost

Total: $55 (Includes non-refundable Administrative Fee)
Recommended Materials: Atlas of Anatomy: $13 (Non-refundable. Additional Fee.) + S&H
Samurai Flashcards & Game (e-version): $25 (Non-refundable. Additional Fee.)

Dates & Locations

8-hour Online Course for Advanced Skills Settings (30-day subscription)

Instructor

Dr. Richard Lane, MD
Zarita Araujo-Lane, MSW & LICSW
Andrew Jerger, CHI™ & CMI


 

High School Interpreter Training Program
2-Year Program of Study

CCCS, Inc.™ has developed the manuals Introduction to The Art of Medical Interpretation® – High School Edition Vols. I and II along with a two-year program of study.  This program provides bilingual students the opportunity to develop skills today that will allow them to pursue health care interpretation as a future profession or as a professional anchor as they work their way through college.

For more information on the Introduction to The Art of Medical Interpretation® – High School Edition manuals and two-year program of study, contact us 781.729.3736 x105, 1.888.678.2227 (out of state) or by email, info@embracingculture.com. You may also order manuals online.

Introduction to The Art of Medical Interpretation® – High School Edition Vol. 1 units of study include:

  Finding Your Center as an Interpreter
  The Power of an Interpreter
  Introduction to Interpreting Roles
  Consecutive Mode and Memory Aids
  Simultaneous Mode and Interpreting Techniques
  Sight Translation and other Interpreting Modes
  Ethical and Legal Challenges for Health care Interpreters

Introduction to The Art of Medical Interpretation® – High School Edition Vol. 2 units of study include:

 Understanding the Medical Culture
  Basic Anatomy for Medical Interpreters I-IV
 Understanding the Culture of Being a Patient
  Planning for Your Future as an Interpreter – I-II

Learn more about building a healthcare interpreting program in your high school. Contact us at 781.497.5066 or 1.888.678.2227


 

Legal Courses

The Fundamentals of Legal Interpretation
60-hour Certificate of Attendance Course
FLIWMA

Prerequisites

Applicants must be at least 18 years of age, with a minimum of a HS diploma or equivalent (BA preferable), and must pass a mandatory language screening in English and the target foreign language(s) prior to acceptance into the program. Applicants must pass the language screening with a minimum of “Advanced Mid-Level” according to ACTFL standards.

Brief Description

This 60-hour Certificate of Attendance course explains the legal interpreter’s role and explores guidelines for legal interpreters. Students will participate in a series of interpreting related activities designed to encourage short term and long term memory development. Such activities include learning to listen for meaning, memory exercises, shadowing, dual task training, paraphrasing, and sight translation. Students will also develop an extensive vocabulary with concentration on terminology specific to legal matters. This course will also familiarize students with basic legal concepts. Language coaches and target language materials will be provided for groups of 4 or more interpreters working in the sale language pair. Class size is limited to 14 students and features Spanish and/or Portuguese.

The course is approved by the American Translators Association (ATA) for 10 Continuing Education Points.

Cost

Total: $850 (Includes non-refundable Administrative Fee. Materials are not included)
Pre-requisite Language Screening: $55 (Non-refundable. Additional Fee.)
Materials: The Practice of Court Interpreting: $38 (Non refundable. Additional Fee.)


 

Contact Information

For additional information regarding courses, please contact:
CCCI Director
T: 781.729.3736 X109 or X110 or 888.678.2227 (out of state)
E: studentsCCCS@embracingculture.com